FAQ

How long does an order take to process?

2-3 Business Days.  

 

How long does shipping take?

Haylee Watson Studio uses the United States Postal Service (USPS) to ship purchases. All orders will receive a tracking number via email after order has finished processing. It takes about 2-3 days for Hawaii residents to receive their purchases and 5-7 days for continental U.S. residents. 

 

Is International Shipping available?

Not at the moment. Shipping is available to Hawaii residents and to continental U.S. residents only.

 

Why did I receive more than one tracking number? 

ALL prints are sent out in separate envelopes so they do not get damaged. If you ordered a print(s) and other items in one purchase, the print(s) will be sent out separately from the rest of the purchases, therefore you may receive more than one tracking number. 

 

Can I return my items?

No. All sales are final.

 

What if my items are damaged from shipping?

If your package and items are damaged due to shipping issues please email hayleewatsonstudios@gmail.com with your order number, tracking number and pictures of the damage.